As you are now the general manager of the local pharmacy and make all major decisions for the company, you have decided to make a few changes. First and foremost, the printing equipment needs an upgrade. Not only are the invoices and purchase orders printing out with faded spots, but the labels especially are showing signs of a printer that has passed its prime. As a place that fills prescriptions for customers’ medicine, it is crucial to have labels printed clearly and properly. Anything less than crisp and clear print outs could result in physical harm.
Many medicines have similar names, with only a few letters separating them. However, one medicine could be for the flu while the other could be for arthritis. It is already difficult to read the handwriting of doctors when they write prescriptions, the least patients can expect is to have a bottle of pills that has a label that is informative and easy to read. Most pill bottles have the patient’s name, address, doctor’s name, pharmacy name and phone number, plus the name of the medication, description and warnings.
Invoices and order forms are also important because it is clear documentation on the medicine that is ordered and received into that facility. This is critical to understanding what is in stock when doctors’ offices call in orders. If these printed documents are faded or have streaks, it can be difficult to identify the part number, technical name or quantity.
Having a printer that can be trusted to deliver consistently good results is imperative to any business, but especially to those that rely on labeling systems for functionality. A pharmacy has to be trustworthy, and a large part of being trustworthy is having a reliable system that produces solid labels. This will minimize potential mistakes by the pharmacists and comfort the patients that are counting on the medication to make them better.